WL
Willie L
1 reviews | Active since May 2012
18 Feb 2020, 10:04
Pentravel Pavillion Willicia Jacobs
Willicia Jacobs at Pentravel Pavillion has gone beyond and above in helping me with my travel arrangements for my upcoming trip. She has excellent first hand knowledge of my destination and was friendly and professional. Thank you for always being available and always being available to answer my queries. She is an asset to Pentravel Pavillion
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Pentravel's replyOfficial
18 Feb 2020, 12:42Hi Willie,
Thank you so much for taking the time to compliment Willicia Jacobs, from our Pavilion Branch on her excellent customer service! We also believe she is an asset to Pentravel and are very lucky to have her working with us!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels, and I know Willicia will continue to impress you with an outstanding customer experience and WOW any referrals you send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager
KZN Regional Manager
Pentravel's reply18 Feb 2020, 12:42
Official
Hi Willie,
Thank you so much for taking the time to compliment Willicia Jacobs, from our Pavilion Branch on her excellent customer service! We also believe she is an asset to Pentravel and are very lucky to have her working with us!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels, and I know Willicia will continue to impress you with an outstanding customer experience and WOW any referrals you send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager
KZN Regional Manager