AM
Annil M
1 reviews | Active since Feb 2020
18 Feb 2020, 21:02
Pentravel Pavilion Super Service
<div>Willicia Jacobs assisted us with our last overseas trip to Europe. She was super effecient & ensured every minute detail was taken care of. Her local & international knowledge was accurate and helped to manage our expectation prior to travelling. She is no doubt a invaluable brand ambassador for the group. Well done WJ.</div>
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Pentravel's replyOfficial
19 Feb 2020, 13:44Hi Annil,
Thank you so much for taking the time to compliment Willicia Jacobs, from our Pavilion Branch on her excellent customer service!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience.
We look forward to assisting you with your future travels, and I know Willicia will continue to impress you with an outstanding customer experience and WOW any referrals you send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager
KZN Regional Manager
Pentravel's reply19 Feb 2020, 13:44
Official
Hi Annil,
Thank you so much for taking the time to compliment Willicia Jacobs, from our Pavilion Branch on her excellent customer service!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience.
We look forward to assisting you with your future travels, and I know Willicia will continue to impress you with an outstanding customer experience and WOW any referrals you send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager
KZN Regional Manager