KP
Keith P
1 reviews | Active since Oct 2016
18 Feb 2020, 16:52
Pentravel, Pavilion - Celeste Patel
Celeste Patel of Pentravel, Pavilion, was an absolute STAR in helping us with our fantastic trip of a Norwegian cruise. The flights, the airport to hotel transport (and back), the accommodation and of course, the cruise itself, all ran smoothly. This is such a relief when travelling in foreign countries, and unknown cities, leaving us to enjoy the adventure with minimum stress. Thank you Celeste.
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Pentravel's replyOfficial
19 Feb 2020, 13:29Hi Keith,
Thank you so much for taking the time to compliment Celeste Patel from our Pavilion Branch, on her outstanding customer service! I'm so glad to hear your travels ran smoothly and super proud of the role Celeste played in making sure it was more than just a memorable holiday!!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels, and I know Celeste will continue to impress you with an outstanding customer experience and WOW any referrals you send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager
KZN Regional Manager
Pentravel's reply19 Feb 2020, 13:29
Official
Hi Keith,
Thank you so much for taking the time to compliment Celeste Patel from our Pavilion Branch, on her outstanding customer service! I'm so glad to hear your travels ran smoothly and super proud of the role Celeste played in making sure it was more than just a memorable holiday!!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels, and I know Celeste will continue to impress you with an outstanding customer experience and WOW any referrals you send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager
KZN Regional Manager