CN
Charmaine N
1 reviews | Active since Feb 2020
19 Feb 2020, 20:53
Pentravel Pavilion
I have been dealing with Pentravel Pavilion for many years and Celeste Patel has always provided exceptional service. We have never experienced any disappointments wrt to our holiday plans. She is always efficient and ensures 100% customer satisfaction. She is very accommodating with our needs and requests and creates tailor made itinerarys to suit our holiday plans. She is presently finalising our Anniversary holiday to Europe.
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Pentravel's replyOfficial
19 Feb 2020, 23:03Hi Charmaine,
Thank you so much for taking the time to recognise and compliment Celeste Patel from our Pavilion Branch, on her outstanding customer service!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel. We look forward to assisting you in finalising your anniversary holiday plans to Europe, and I know Celeste will continue to impress you with an outstanding customer experience and WOW any referrals you may send her way! Kind Regards, Loryn Holmes
KZN Regional Manager
Thank you so much for taking the time to recognise and compliment Celeste Patel from our Pavilion Branch, on her outstanding customer service!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel. We look forward to assisting you in finalising your anniversary holiday plans to Europe, and I know Celeste will continue to impress you with an outstanding customer experience and WOW any referrals you may send her way! Kind Regards, Loryn Holmes
KZN Regional Manager
Pentravel's reply19 Feb 2020, 23:03
Official
Hi Charmaine,
Thank you so much for taking the time to recognise and compliment Celeste Patel from our Pavilion Branch, on her outstanding customer service!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel. We look forward to assisting you in finalising your anniversary holiday plans to Europe, and I know Celeste will continue to impress you with an outstanding customer experience and WOW any referrals you may send her way! Kind Regards, Loryn Holmes
KZN Regional Manager
Thank you so much for taking the time to recognise and compliment Celeste Patel from our Pavilion Branch, on her outstanding customer service!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel. We look forward to assisting you in finalising your anniversary holiday plans to Europe, and I know Celeste will continue to impress you with an outstanding customer experience and WOW any referrals you may send her way! Kind Regards, Loryn Holmes
KZN Regional Manager