BP
Billy P

1 reviews | Active since Nov 2019

29 Nov 2019, 11:49

Pentravel Musgrave - Joy Shongwe

Organizing an overseas trip can be a daunting prospect, but Joy Shongwe of Pentravel Musgrave made the whole process easy and stress-free! Joy was quickly able to find the best price on the best flights according to my requirements and budget, and explained every part of the process clearly. When a last minute ticket change was required, Joy went above and beyond to accommodate the amendment. Fantastic service all round! Thank you Joy and Pentravel :-)

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Replies (1)
Pentravel
Pentravel's reply29 Nov 2019, 13:37
Official
Hi Luke, 

Thank you so much for taking the time to recognise and compliment Joy Shongwe, from our Musgrave Branch on her wonderful customer service! 

Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously.   We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.      
 
We look forward to assisting you with your future travels, and I know Joy will continue to impress you with an outstanding customer experience and WOW any referrals you may send her way! 
 
Kind Regards, 
Loryn Holmes 
KZN Regional Manager