WR
Wendy R

1 reviews | Active since Jul 2019

31 Jul 2019, 12:04

Pentravel - Michelle Du Toit - East Rand Mall

I recently contacted Pentravel to enquire about a cruise they were advertising. Michelle took my call and from the beginning of our interaction, I was immediately impressed by Michelle's professionalism, knowledge and commitment to providing me with all the information I required to make a decision on the cruise. Michelle always answered my emails promptly which I greatly appreciated and she was always eager to assist and with a smile :) She made the booking process easy and was always on hand to answer my many questions prior to finalizing my booking. I would highly recommend Michelle to assist you with your travel requirements. Thanks you so much Michelle!! :) You are a 5 star!! :)

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Replies (1)
Pentravel
Pentravel's reply31 Jul 2019, 12:09
Official
Hi Wendy, 

THANK YOU so much for taking the time to acknowledge the great service received from Michelle du Toit at our East Rand Mall Branch.  

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously.  It's always great to receive feedback to ensure we are doing just that!

If you have any family or friends looking for a dedicated travel agent, who will offer the same amazing customer experience, please do refer them to Michelle --- I know she will  WOW them, just as she did you!! 

Kind Regards, 
Monique Hartslief
Gauteng Regional Manager