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Sanelisiwe S
1 reviews | Active since Nov 2019
19 Nov 2019, 13:27
Pentravel- Madelein Rall
My first experience using pentravel for an international trip was a breeze. Madelein Rall went the extra mile every time. Regardless of my busy schedule and countless changes, she remained patient and provided alternatives that suit my family’s needs. Her communication and handling of the finer details was definitely top of my list.
Thank you Madelein
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Pentravel's replyOfficial
19 Nov 2019, 13:46Hi Sanelisiwe,
Thank you so much for taking the time to compliment Madelein Rall from our Cresta Branch on her exceptional customer service! I'm thrilled to read of the ease in booking your travel arrangements and trust you had the most amazing time in Italy!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels, and know that Madelein will continue to impress you with an outstanding customer experience.
Kind Regards,
Siobhan Beyers
Gauteng Regional Manager
Gauteng Regional Manager
Pentravel's reply19 Nov 2019, 13:46
Official
Hi Sanelisiwe,
Thank you so much for taking the time to compliment Madelein Rall from our Cresta Branch on her exceptional customer service! I'm thrilled to read of the ease in booking your travel arrangements and trust you had the most amazing time in Italy!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels, and know that Madelein will continue to impress you with an outstanding customer experience.
Kind Regards,
Siobhan Beyers
Gauteng Regional Manager
Gauteng Regional Manager