AJ
Angela J
1 reviews | Active since May 2019
27 May 2019, 14:10
Pentravel Liberty Mall Branch , Laverne Karim
I really want to thank and also recommend Laverne Karim from Pentravel, Liberty Mall Branch ,for the amazing service during both my trips, Australia and Thailand. I have become so confidant in her efficiency, that I don't stress about my travel arrangements or accommodation, knowing that she has my best interests in mind.Thank you for your excellent service Laverne , I will be contacting soon about my next trip.
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Pentravel's replyOfficial
27 May 2019, 14:58Dear Angela,
Thank you so much for taking the time to acknowledge the great service received from Laverne Karim at our Pietermaritzburg Branch.
We LOVE when one of our consultants do something AMAZING for our clients and will make sure we share your compliments with all at Pentravel!!
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
If you have any family or friends looking for a dedicated travel agent, please do refer them to Laverne --- I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
Kind Regards,
Loryn Holmes
KZN Regional Manager
Loryn Holmes
KZN Regional Manager
Pentravel's reply27 May 2019, 14:58
Official
Dear Angela,
Thank you so much for taking the time to acknowledge the great service received from Laverne Karim at our Pietermaritzburg Branch.
We LOVE when one of our consultants do something AMAZING for our clients and will make sure we share your compliments with all at Pentravel!!
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
If you have any family or friends looking for a dedicated travel agent, please do refer them to Laverne --- I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
Kind Regards,
Loryn Holmes
KZN Regional Manager
Loryn Holmes
KZN Regional Manager
AJ
Angela J's updateReviewer Update
27 May 2019, 15:25Thank you Loryn ,I will definitely refer them to Laverne
AJ
Angela J's update27 May 2019, 15:25
Reviewer Update
Thank you Loryn ,I will definitely refer them to Laverne