CC
Candice C

1 reviews | Active since Feb 2020

27 Feb 2020, 09:13

Pentravel Cape Gate Nicole Stoltz

From day 1 dealing with Nicole Stoltz, represented Pentravel by delivering sunshine, always bringing positivity, happiness and efficiency by meeting all of my travel arrangements and needs. Nicole reduced any concern about my Schengen visa, she has been extremely supportive, given wise advice and has exemplified authenticity, by bringing a personal touch of connecting with me and other clients. What I admired the most is her commitment, consistency, her attention to finer details and I could trust her with my dream bucket list. Planning a trip to Norway was not easy though she made it effortless and saved me a lot financially than what I thought I would be spending. I would strongly recommend my family and friends to speak to Nicole about arranging their dream trip/holiday. Overall Nicole exceeded my expectations by portraying remarkably excellent customer service and I will continue to deal with her in the near future!!

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Replies (1)
Pentravel
Pentravel's reply27 Feb 2020, 19:53
Official
Hi Candice, 

Thank you so much for taking the time to acknowledge her remarkably excellent service received from Nicole Stoltz at Pentravel Cape Gate. WOW! It's compliment like these that remind us why we do what we do & we LOVE when our consultants go above and beyond to ensure your holiday is not only memorable, but that the planning is also stress free!  

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that! We will be sure to share your feedback with Nicole as well as all at Pentravel! 

We look forward to assisting you with your future travels and I have no doubt that Nicole will continue to create a WOW experience, as well as with any referrals you send her way! 

Kind Regards, 
Desirai Kearney
Cape Regional Manager