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Berne B
1 reviews | Active since Jan 2017
25 Feb 2020, 15:31
Pentravel Cape Gate - Good Job :)
Nicole Stoltz at Pentravel Cape Gate was extremely friendly, competent and efficient. She provided numerous different options, even when my requirements changed, and was generally a pleasure to deal with. She also ensured that I could still book the holiday now, even though I was waiting for funds to clear on my side before I could fully pay. This was my second experience with Pentravel - and it was great.
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Replies (1)Pentravel's replyOfficial
25 Feb 2020, 20:23Hi Berne,
Wow! Thank you so much for taking the time to acknowledge the great service received from Nicole Stoltz at Pentravel Cape Gate.
Wow! Thank you so much for taking the time to acknowledge the great service received from Nicole Stoltz at Pentravel Cape Gate.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We look forward to assisting you with your future travels and I have no doubt that Nicole will continue to create a WOW experience, as well as any referrals you send her way!
Kind Regards,
Desirai Kearney
Cape Regional Manager
Desirai Kearney
Cape Regional Manager
Pentravel's reply25 Feb 2020, 20:23
Official
Hi Berne,
Wow! Thank you so much for taking the time to acknowledge the great service received from Nicole Stoltz at Pentravel Cape Gate.
Wow! Thank you so much for taking the time to acknowledge the great service received from Nicole Stoltz at Pentravel Cape Gate.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We look forward to assisting you with your future travels and I have no doubt that Nicole will continue to create a WOW experience, as well as any referrals you send her way!
Kind Regards,
Desirai Kearney
Cape Regional Manager
Desirai Kearney
Cape Regional Manager
