SW
Shannon W

1 reviews | Active since Sept 2019

24 Jan 2024, 09:00

Pentravel Bedford Centre

Earlier last year I went to Pentravel for help booking a Topdeck tour to Europe. Although there was an initial delay with responses due to high volumes of customers, Rebecca Jones was very friendly and patient with all of my questions once we got going and was efficient in sending me documents and updates. I had an amazing tour and would work with Pentravel again!

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Replies (1)
Pentravel
Pentravel's reply24 Jan 2024, 10:15
Official
Dear Shannon Whitlock
Thank you so much for taking the time to acknowledge the friendly and patient service received from Rebecca at our Bedford branch.

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously.  It's always great to receive feedback to ensure we are doing just that.

Your feedback will be shared with all at Pentravel to ensure that Rebecca receives the recognition she deserves.

The Pentravel Team