1 reviews | Active since Nov 2016

09 Nov 2016, 13:57

Pen Travel

<p>A very special thank you Felicia from Pen Travel La Lucia Mall for your excellent and outstanding service.</p> <p> </p> <p>I have been dealing with Felicia for 2 years now and thought I'd share what great service she provides ALWAYS.</p> <p> </p> <p>She super-Efficient and A really GEM to deal with and always got a smile on her.</p> <p> </p> <p>No matter how many times a day I email her she always response with positive feedback.</p> <p> </p>

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Replies (1)
Pentravel
Pentravel's reply09 Nov 2016, 14:17
Official

Dear Vanessa,

Thank you so much for taking the time to acknowledge the great service received from Felicia Bachoo at our La Lucia Branch.

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!

Felicia really does Deliver Sunshine at Pentravel, and I know she will continue to ensure that your experience is nothing ever short of WOW!!

We look forward to assisting you with your future travels!

Regards,
Loryn Holmes
KZN Regional Manager