GE
Graham E

1 reviews | Active since Jun 2018

26 Jun 2024, 16:33

Patravel Clearwater Gauteng

Kirstie Pretorius @ Pentravel Clearwater Gauteng, thank you for being so patient with us after so many days of questioning you showed great professionalism in assisting us diligently in getting the best possible flights at a reasonable price. Kirstie you rock!!!!!! 5 out of 5

Pentravel.. please negotiate better prices from the airlines especially your direct flights, Wife and i wanted to fly directly unfortunately most cost-effective flights only allwed one carry on and a bag that you can store under a seats for people traveling for longer periods this was not ideal.

0
Replies (2)
Pentravel
Pentravel's reply26 Jun 2024, 16:43
Official
Dear Graham East

Thank you so much for taking the time to acknowledge the patient and professional customer service received from Kirstie at our Clearwater branch.

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously.  It's always great to receive feedback to ensure we are doing just that, and we look forward to assisting with many more future travel arrangements.

Your feedback will be shared with all at Pentravel to ensure that Kirstie receives the recognition she deserves.

The Pentravel Team 


Pentravel
Pentravel's reply26 Jun 2024, 16:43
Official
Dear Graham East

Thank you so much for taking the time to acknowledge the patient and professional customer service received from Kirstie at our Clearwater branch.

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously.  It's always great to receive feedback to ensure we are doing just that, and we look forward to assisting with many more future travel arrangements.

Your feedback will be shared with all at Pentravel to ensure that Kirstie receives the recognition she deserves.

The Pentravel Team