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Leanne R

1 reviews | Active since Nov 2010

02 Jan 2019, 17:14

OUTSTANDING SERVICE FROM KZN, LA LUCIA MALL BRANCH

KZN, La Lucia Mall. UNBELIEVABLE SERVICE! They aim to deliver sunshine. AND THEY DELIVER ON THAT PROMISE! Loryn Holmes (KZN Regional Manager) and Louise Potter (La Lucia Mall Branch Manager). Lightning speed service on the 1st Jan (Who? WHO is actually functioning on the 1st Jan?). They took the time to properly understand my requirements and provided options and recommendations with breathtaking efficiency. I simply cannot recommend them enough.

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Replies (1)
Pentravel
Pentravel's reply03 Jan 2019, 06:27
Official
Dear Leanne, 

WOW! Thank you so much for taking the time to compliment Louise Potter on her great customer service.  Louise is not only one of the Top Consultants at our La Lucia Branch, but is also a valued member of the Pentravel Management team!  

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!

We were more than happy to assist, and glad we were able to find a suitable option that matched your travel needs & help alleviate some of the unnecessary hassles that are often experienced in travel planning!     

We wish you a safe flight, and look forward to assisting you with your future travels.   

Kind Regards, 
Loryn Holmes
KZN Regional Manager