MG
Micaela G
1 reviews | Active since Jan 2020
22 Apr 2020, 14:13
Outstanding Service At Pentravel Galleria!
I have no words to describe the amazing service that I received from Jashmika and Lydia. They were both absolutely phenomenal, despite all this mishaps and unpredictability with the whole COVID-19 and lockdown situation, they both went out of their way to help in anyway they could and had constant communication. They made the whole stressful situation very calming.
i could not have had a better travel agency dealing with this and i would highly recommend them to everyone
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Pentravel's replyOfficial
22 Apr 2020, 14:26Hi Micaela,
WOW!! Thank you so much for taking the time to acknowledge the great service received from Lydia Harper and Jashmika Philip from our Galleria Branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We LOVE when our consultants do something AMAZING for our clients, and appreciate it compliments of this nature even more so in times like these. Thank You! I will be sure to share your compliment with them, as well as all at Pentravel!!
We look forward to assisting you with your future travels! I know Lydia and Jashmika will continue to WOW you with an outstanding customer experience and anyone else you send their way.
Stay Safe x
Stay Safe x
Kind Regards,
Loryn Holmes
KZN Regional Manager
Loryn Holmes
KZN Regional Manager
Pentravel's reply22 Apr 2020, 14:26
Official
Hi Micaela,
WOW!! Thank you so much for taking the time to acknowledge the great service received from Lydia Harper and Jashmika Philip from our Galleria Branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We LOVE when our consultants do something AMAZING for our clients, and appreciate it compliments of this nature even more so in times like these. Thank You! I will be sure to share your compliment with them, as well as all at Pentravel!!
We look forward to assisting you with your future travels! I know Lydia and Jashmika will continue to WOW you with an outstanding customer experience and anyone else you send their way.
Stay Safe x
Stay Safe x
Kind Regards,
Loryn Holmes
KZN Regional Manager
Loryn Holmes
KZN Regional Manager