ND
Nathan D
1 reviews | Active since May 2015
13 May 2015, 14:02
Outstanding service
I was in over my head with arranging my honeymoon and had very little knowledge of the location I wanted to visit and of the various travel requirements. The service I received from Deirdre was very efficient, professional, reassuring, informative and overall was first class service. She was able to answer the hundreds of questions I had, without once seeming irritated. She was quick to reply to my mails and I never had to send her an email to get feedback. She provided excellent advice and helped me to plan my honeymoon. All future travel arranges that I make will be done through Deirdre and will recommend her to all my family and friends.
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Replies (1)
Pentravel's replyOfficial
14 May 2015, 18:24Hello Nathan.D,
Dear Nathan
Thank you so much for your kind words.
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through Pentravel . Our mission is to make Pentravel a place where customers just love doing business.
Deidre is one of our top consultants and creating the perfect customer experience is something she excels at
Your compliment will not go unnoticed and I will definitely share your comments with our entire network
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Dear Nathan
Thank you so much for your kind words.
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through Pentravel . Our mission is to make Pentravel a place where customers just love doing business.
Deidre is one of our top consultants and creating the perfect customer experience is something she excels at
Your compliment will not go unnoticed and I will definitely share your comments with our entire network
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Pentravel's reply14 May 2015, 18:24
Official
Hello Nathan.D,
Dear Nathan
Thank you so much for your kind words.
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through Pentravel . Our mission is to make Pentravel a place where customers just love doing business.
Deidre is one of our top consultants and creating the perfect customer experience is something she excels at
Your compliment will not go unnoticed and I will definitely share your comments with our entire network
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Dear Nathan
Thank you so much for your kind words.
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through Pentravel . Our mission is to make Pentravel a place where customers just love doing business.
Deidre is one of our top consultants and creating the perfect customer experience is something she excels at
Your compliment will not go unnoticed and I will definitely share your comments with our entire network
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer