SL
Shelagh Lechmere-Oertel
1 reviews | Active since Dec 2018
30 Dec 2018, 14:47
Outstanding service
Thank you Bron McKinnell - Pentravel Independent Travel Consultant Pietermaritzburg - for going the extra mile for us! You gave us outstanding, efficient service, helping us when you were essentially on leave, answering my endless questions, and being so patient when we kept on changing things. It was a pleasure doing business with you and we will definitely be phoning you the next time we travel.
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Pentravel's replyOfficial
30 Dec 2018, 16:34 Dear Shelagh,
Thank you so much for taking the time to acknowledge the GREAT service received from Bronwen McKinnell! Bronwen has been with Pentravel for many years and is a truly valued & respected member of the team.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We look forward to assisting you with your next booking and I have no doubt that Bronwen will continue to WOW you with a great customer experience!
Kind Regards,
Loryn Holmes
KZN Regional Manager
Thank you so much for taking the time to acknowledge the GREAT service received from Bronwen McKinnell! Bronwen has been with Pentravel for many years and is a truly valued & respected member of the team.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We look forward to assisting you with your next booking and I have no doubt that Bronwen will continue to WOW you with a great customer experience!
Kind Regards,
Loryn Holmes
KZN Regional Manager
Pentravel's reply30 Dec 2018, 16:34
Official
Dear Shelagh,
Thank you so much for taking the time to acknowledge the GREAT service received from Bronwen McKinnell! Bronwen has been with Pentravel for many years and is a truly valued & respected member of the team.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We look forward to assisting you with your next booking and I have no doubt that Bronwen will continue to WOW you with a great customer experience!
Kind Regards,
Loryn Holmes
KZN Regional Manager
Thank you so much for taking the time to acknowledge the GREAT service received from Bronwen McKinnell! Bronwen has been with Pentravel for many years and is a truly valued & respected member of the team.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We look forward to assisting you with your next booking and I have no doubt that Bronwen will continue to WOW you with a great customer experience!
Kind Regards,
Loryn Holmes
KZN Regional Manager