MC
Mareike C
1 reviews | Active since Feb 2020
18 Feb 2020, 07:19
Outstanding Customer Service - Natalie Boshoff
“We have been clients of Pentravel for 2 and a half years, as we are permanently based in China. Natalie Boshoff is my preferred and trusted consultant every time we need to book flights. She will do everything in her power to assist and guide us or die trying (excuse the pun). She is a phenomenal, kind, friendly, helpful, trustworthy woman that we can depend on being so far away from home. She is absolutely amazing and Pentravel is very fortunate to have a dedicated and professional lady like Natalie on the side. Thank you again, Natalie. Much appreciation and love Mareike & Adrian Colloty”
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Pentravel's replyOfficial
18 Feb 2020, 12:46Hi Mareike, Thank you so much for taking the time to compliment Natalie Boshoff from our Port Elizabeth Branch, on her great customer service!! We LOVE when our consultants are recognised for their passion, and working with clients such as yourselves make it an absolute pleasure for her!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience. We look forward to assisting you with your future travels, and I know Natalie will continue to WOW you with an outstanding customer experience! We trust you are safe and wish you good health in light of the current situation in China. Kind Regards, Desirai Kearney
Cape Regional Manager
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience. We look forward to assisting you with your future travels, and I know Natalie will continue to WOW you with an outstanding customer experience! We trust you are safe and wish you good health in light of the current situation in China. Kind Regards, Desirai Kearney
Cape Regional Manager
Pentravel's reply18 Feb 2020, 12:46
Official
Hi Mareike, Thank you so much for taking the time to compliment Natalie Boshoff from our Port Elizabeth Branch, on her great customer service!! We LOVE when our consultants are recognised for their passion, and working with clients such as yourselves make it an absolute pleasure for her!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience. We look forward to assisting you with your future travels, and I know Natalie will continue to WOW you with an outstanding customer experience! We trust you are safe and wish you good health in light of the current situation in China. Kind Regards, Desirai Kearney
Cape Regional Manager
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience. We look forward to assisting you with your future travels, and I know Natalie will continue to WOW you with an outstanding customer experience! We trust you are safe and wish you good health in light of the current situation in China. Kind Regards, Desirai Kearney
Cape Regional Manager