Nothing is too much trouble with this company representative

<p>Without going into details of why, save to say that my life going forward would not allow me to travel. I had last year booked and paid a deposit to take my family barging in France.</p> <p>When I found out that I would not be able to do this event, I asked my travel agent Francesca from Pentravel to look into the possibilty of getting me a refund. She - and Pentravel - were absolutely empathetic to my situation and did all the right things to enable me to get my deposit back from the barging company which is represented by Development promotions here in SA.</p> <p>This is not just about receiving the deposit back, but by the way that the companies responded to a client that was faced with a bad situation.</p> <p>Hats off to these guys.</p>