KW
Klaus W

1 reviews | Active since Jun 2015

09 Mar 2018, 16:14

Not honouring quotation

Won't be using them again nor referring them. The only Place I know where you are quoted what seems a good price and when it comes to paying the very next day, they increase the fare. Giving all sorts of explanations about availability, when the actual airticket is identical to the one quoted.

0
Replies (1)
Pentravel
Pentravel's reply09 Mar 2018, 16:35
Official

Dear Klaus,

Thank you taking the time to bring this to our attention.

Pentravel is a business that prides itself in great service delivery and take our pledge of 'where customers love doing business' very seriously.

We will investigate this matter immediately & revert soonest.

Kind Regards,
Desirai Kearney, Cape Regional Manager