LB
Lezanie B

1 reviews | Active since Feb 2025

04 May 2026, 11:15

Mohita Pillai - Best Customer service agent EVER!

This is my second Holiday that i have booked through Mohita Pillai at Pentravel and this will not be the last time! She makes the whole process so easy and allows you to focus on the excitement of the holiday as she takes care of everything else! in between the two holidays i changed from work and thus all her information was saved on my previous laptop leaving me with no details for her, I waited to arrange the holiday until i found her details as i trust no one else to help me with my booking and give me honest advise and opinions more than Mohita. Pentravel please know you are sitting with a gem - you need to take care of her cause if other travel companies hear of her excellent customer service they will definitely be headhunting her

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Replies (1)
Pentravel
Pentravel's reply04 May 2026, 11:43
Official
Dear Lezanie Botes

Thank you so much for taking the time to acknowledge the excellent service received from Mohita at our La Lucia branch.

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously.  It's always great to receive feedback to ensure we are doing just that, and we look forward to assisting with many more future travel arrangements.

Your feedback will be shared with all at Pentravel to ensure that Mohita receives the recognition she deserves.

Kind regards,
The Pentravel Team