Misleading advertising & dishonest staff

My daughter saw an advert on the Internet by Pentravel offering a 14 day “European Highlights” Contiki Tour “inclusive of free flights for +-R28,000. My daughter contacted the sales staff and was told that she needed to book before 31 January 2018 to secure the offer which was more than a week away. After delays in processing her trip she was sent a quote for +-R39,000. When she queried the price she was told that the “free flights” was subject to availability and there were none left. At no time during her previous interactions was this mentioned. This was all done before 31 January. One has to wonder whether there ever were any free flights available & if so how many and who they were sold to. In my opinion the staff were simply dishonest and attempting to take advantage of a young girl who was excited to be booking an overseas travel holiday. I will never use Pentravel again and I would advise anyone using their services to be extremely careful of their honesty.