HS
Hiron S
1 reviews | Active since Feb 2020
27 Feb 2020, 13:34
Mardi Barnard
I have communicated with Mardi Barnard of Pentravel George via email to book my flights and accommodation to JHB and back to George for a one night out. I received the vouchers and flight confirmation with in minutes together with a follow up call if all was in order. On arrival in JHB I was called to confirm if all went well an that I arrived safely. This is someone that goes beyond the call of duty and will recommended by me to who ever is looking for a great travel agency and a deserving person to deal with. Well done Mardi.
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Pentravel's replyOfficial
27 Feb 2020, 19:50Hi Hiron,
Thank you so much for taking the time to compliment Mardi Barnard on her exceptional customer service! Mardi is one of Pentravel's Top Consultants and is a highly valued and respected member of the Garden Route Team!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel. We look forward to assisting you with your future travels and know that Mardi will continue to impress you with an outstanding customer experience and going the extra mile! Kind Regards, Desirai Kearney
Cape Regional Manager
Thank you so much for taking the time to compliment Mardi Barnard on her exceptional customer service! Mardi is one of Pentravel's Top Consultants and is a highly valued and respected member of the Garden Route Team!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel. We look forward to assisting you with your future travels and know that Mardi will continue to impress you with an outstanding customer experience and going the extra mile! Kind Regards, Desirai Kearney
Cape Regional Manager
Pentravel's reply27 Feb 2020, 19:50
Official
Hi Hiron,
Thank you so much for taking the time to compliment Mardi Barnard on her exceptional customer service! Mardi is one of Pentravel's Top Consultants and is a highly valued and respected member of the Garden Route Team!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel. We look forward to assisting you with your future travels and know that Mardi will continue to impress you with an outstanding customer experience and going the extra mile! Kind Regards, Desirai Kearney
Cape Regional Manager
Thank you so much for taking the time to compliment Mardi Barnard on her exceptional customer service! Mardi is one of Pentravel's Top Consultants and is a highly valued and respected member of the Garden Route Team!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel. We look forward to assisting you with your future travels and know that Mardi will continue to impress you with an outstanding customer experience and going the extra mile! Kind Regards, Desirai Kearney
Cape Regional Manager