CR
Chantal R
1 reviews | Active since Feb 2020
18 Feb 2020, 11:53
Kate Swart, Watercrest Pentravel
My husband and I have just booked a trip with Kate Swart at Pentravel, Watercrest. She provided excellent service. Kate was knowledgeable, efficient and friendly. Kate was also incredibly patient with all the changes we made to our plans. I would highly recommend her.
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Pentravel's replyOfficial
18 Feb 2020, 15:02Dear Chantal,
WOW!! Thank you so much for taking the time to acknowledge the excellent service received from Kate Swart, at Pentravel Watercrest!
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We trust you have a more than memorable trip to Europe and look forward to assisting you with your future travels!
In the meantime, if you have any family or friends looking for a dedicated travel agent, please do refer them to Kate --- I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
In the meantime, if you have any family or friends looking for a dedicated travel agent, please do refer them to Kate --- I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
Kind Regards,
Loryn Holmes
KZN Regional Manager
Loryn Holmes
KZN Regional Manager
Pentravel's reply18 Feb 2020, 15:02
Official
Dear Chantal,
WOW!! Thank you so much for taking the time to acknowledge the excellent service received from Kate Swart, at Pentravel Watercrest!
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We trust you have a more than memorable trip to Europe and look forward to assisting you with your future travels!
In the meantime, if you have any family or friends looking for a dedicated travel agent, please do refer them to Kate --- I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
In the meantime, if you have any family or friends looking for a dedicated travel agent, please do refer them to Kate --- I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
Kind Regards,
Loryn Holmes
KZN Regional Manager
Loryn Holmes
KZN Regional Manager