RF
Rosemary F

1 reviews | Active since Oct 2012

10 Mar 2021, 22:45

Jeanetta Kearney – Pentravel East Rand Mall, You are truly brilliant.

Jeanetta Kearney – Pentravel East Rand Mall, You are truly brilliant.

“Covid-19, THE BRUTAL MONSTER” which had and still is ravaging every tourist and their plans not even to mention the devastating slippery slope it has on people’s personal lives, businesses, etc.

Then the relief of being rescued by having such a terrific Travel Agent like yourself Jeanetta, who is working for such a reliable Travel Agency as Pentravel, who has raging crusades month after month to resolve the traveling problems for tourists like myself. Twice (2) our flight plans got rescheduled and now it has been cancelled due to the COVID-19-Demon.

We would like to take the opportunity in thanking you for your brilliant assistance; our full refund and most of all keeping us updated on our traveling plans in the near future. Its devoted people like you ensuring, that Pentravel will always stay on the top of the charts and ward off our tears, hurt, and disappointments.

With very deep gratitude, Rosemary Fletcher PARKRAND - BOKSBURG

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Replies (1)
Pentravel
Pentravel's reply11 Mar 2021, 07:53
Official
 
Dear Rosemary  
 
Wow thank you for your kind words, this is such a lovely review 

Thank you so much for taking the time to acknowledge the great service received from Pentravel, and especially Jeanetta .  She is one of our most experienced consultants and she continues to just wow her clients with her amazing care, patience, and tenacity to ensure she finds the best solution for each of her clients.

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that, especially during these difficult times.

We will share your kind words with our entire network.

Kind Regards 
The Pentravel team