1 reviews | Active since May 2014
Jade Bassadien(CPT)
We are absolutely thrilled with the service we received from Jade, our travel agent for our upcoming group trip to Mauritius. From the very beginning, Jade has been inclusive, warm, caring, and incredibly proactive in helping us plan every detail of our journey.
She went above and beyond by assisting in organizing a special party weekend for my husband, which included a few delightful surprise elements that she coordinated seamlessly. Jade even took the initiative to contact the hotel directly and made all the arrangements on our behalf, saving us time and ensuring everything was handled with care and professionalism.
Her attention to detail, responsiveness, and genuine enthusiasm have made this experience stress-free and exciting. We truly appreciate her helpfulness and dedication, and we’re now looking forward to the trip more than ever!
✅ Proactive Engagement: Initiated hotel contact and surprise planning ✅ Inclusivity & Warmth: Made everyone in the group feel valued ✅ Event Coordination: Successfully planned a personalized celebration ✅ Customer Loyalty Potential: We will definitely book with Jade again!
Jade is a shining example of what a travel agent should be. Highly recommended!
Thank you so much for taking the time to acknowledge the great service received from Jade at our Tyger valley branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that, and we look forward to assisting with many more future travel arrangements.
Your feedback will be shared with all at Pentravel to ensure that Jade receives the recognition she deserves.
Kind regards,
The Pentravel Team
Thank you so much for taking the time to acknowledge the great service received from Jade at our Tyger valley branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that, and we look forward to assisting with many more future travel arrangements.
Your feedback will be shared with all at Pentravel to ensure that Jade receives the recognition she deserves.
Kind regards,
The Pentravel Team
