I received exception...

Dear Eugene

Thank you so much for taking the time to acknowledge the exceptional service received from Ana at our Brooklyn branch.

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously.  It's always great to receive feedback to ensure we are doing just that, and we look forward to assisting with many more future travel arrangements.

Your feedback will be shared with all at Pentravel to ensure that Ana receives the recognition she deserves.

Kind regards,
The Pentravel Team