CF
Cherise F
1 reviews | Active since Feb 2020
18 Feb 2020, 15:02
Holiday Bookings- Shannon Viljoen
I was assisted by Shannon Viljoen in the Westville branch of Pentravel and she was amazing. She was not only punctual but she went out of her way to ensure I got the best deal possible and took the time to ensure my tickets had all the correct information including the relevant health needs for the in flight meals. Would highly recommend her to anyone.
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Pentravel's replyOfficial
18 Feb 2020, 17:10Hi Cherise,
Thank you so much for taking the time to compliment Shannon Viljoen her excellent customer service! Shannon is one of our newest recruits at our Pavilion Branch, and is already receiving such great compliments from her clients!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels, and thank you for recommending Shannon. I know she will continue to impress you with an outstanding customer experience and WOW any referrals you send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager
KZN Regional Manager
Pentravel's reply18 Feb 2020, 17:10
Official
Hi Cherise,
Thank you so much for taking the time to compliment Shannon Viljoen her excellent customer service! Shannon is one of our newest recruits at our Pavilion Branch, and is already receiving such great compliments from her clients!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels, and thank you for recommending Shannon. I know she will continue to impress you with an outstanding customer experience and WOW any referrals you send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager
KZN Regional Manager