MR
Mark R

1 reviews | Active since Mar 2018

07 Mar 2018, 16:01

Great service from Pentravel La Lucia

I recently booked a trip for myself and my friend to Mauritius. Dealing with Louise was a real pleasure. Being fairly budget constrained there was a lot of back and forth trying to find the most economical deal. Each interaction with Louise was efficient and she was always friendly and willing to assist.

In the end we got a package that perfectly suited our requirements at what we feel was an affordable price.

Going through Pentravel was a choice, we didn't have to worry about any of the logistics that go with planning a getaway, we simply chose our destination and dates and they did the rest, with next to no paperwork. Payments were even accepted online.

Thanks once again to Louise for all your time and effort, its greatly appreciated.

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Replies (1)
Pentravel
Pentravel's reply07 Mar 2018, 18:32
Official

Dear Mark,

Thank you so much for taking the time to acknowledge the GREAT service received from Louise Potter at Pentravel La Lucia! Louise is not only a Top Consultants but is also a highly respected and valued member of the KZN Management Team.

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!

We look forward to assisting you with your travels and I have no doubt that Louise will continue to WOW you with a great customer experience!

Kind Regards,
Loryn Holmes
KZN Regional Manager