LM
Lois M
1 reviews | Active since May 2012
25 Apr 2024, 20:07
Great service for our adventure.
A big thank you to Cindy Gonçalves for making our family adventure a hassle-free experience. From the moment I stepped into the Pentravel at the Bedford center and the multiple emails and queries I had, she had been so patient and eager to help. Cindy valued how important this trip was to me and my daughters. She respected the fact that I had saved up for years to treat my girls. Though we are not high-flying jet setters, she made every effort to make us feel important and special.
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Replies (1)Pentravel's replyOfficial
26 Apr 2024, 07:09Dear Lois Moodley
Thank you so much for taking the time to acknowledge the exceptional service you received from Cindy at our Bedford branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that.
Your feedback will be shared with all at Pentravel to ensure that Cindy receives the recognition he deserves.
The Pentravel Team
Your feedback will be shared with all at Pentravel to ensure that Cindy receives the recognition he deserves.
The Pentravel Team
Pentravel's reply26 Apr 2024, 07:09
Official
Dear Lois Moodley
Thank you so much for taking the time to acknowledge the exceptional service you received from Cindy at our Bedford branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that.
Your feedback will be shared with all at Pentravel to ensure that Cindy receives the recognition he deserves.
The Pentravel Team
Your feedback will be shared with all at Pentravel to ensure that Cindy receives the recognition he deserves.
The Pentravel Team
