VV
Veronique V
1 reviews | Active since Apr 2015
17 Apr 2015, 13:27
Great service
This is a compliment, definitely NOT a complaint. Samantha has planned a holiday for my partner and I before with great success, one of the best and most organised trips I have been on. Whenever I need quotes for flights etc I e mail Sam and she responds quickly with results.<br> <br> Friends and myself are planning a 40th birthday trip abroad and Sam has also been involved in helping us find options. Her friendly and efficient service is a credit to your company and greatly appreciated in our fast paced lives of today.
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Pentravel's replyOfficial
20 Apr 2015, 17:58Hello vjvleghert,
Dear Veronique
Thank you so much for your kind words.
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through our Somerset-West Branch . Our mission is to make Pentravel a place where customers just love doing business.
Creating the perfect customer experience is something that Sam excels at .
Your compliment will not go unnoticed and I will definitely share your comments with our entire network
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Regional Sales Manager Cape Town
Dear Veronique
Thank you so much for your kind words.
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through our Somerset-West Branch . Our mission is to make Pentravel a place where customers just love doing business.
Creating the perfect customer experience is something that Sam excels at .
Your compliment will not go unnoticed and I will definitely share your comments with our entire network
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Regional Sales Manager Cape Town
Pentravel's reply20 Apr 2015, 17:58
Official
Hello vjvleghert,
Dear Veronique
Thank you so much for your kind words.
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through our Somerset-West Branch . Our mission is to make Pentravel a place where customers just love doing business.
Creating the perfect customer experience is something that Sam excels at .
Your compliment will not go unnoticed and I will definitely share your comments with our entire network
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Regional Sales Manager Cape Town
Dear Veronique
Thank you so much for your kind words.
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through our Somerset-West Branch . Our mission is to make Pentravel a place where customers just love doing business.
Creating the perfect customer experience is something that Sam excels at .
Your compliment will not go unnoticed and I will definitely share your comments with our entire network
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Regional Sales Manager Cape Town