EL
Elizanne L
1 reviews | Active since Feb 2020
28 Feb 2020, 17:31
Great customer service
I can with confidence recommend Pentravel for your international travelling needs. We booked our trip with Marisa from the Somerset Mall branch. Her customer service was exceptionally good. We received our quote shortly after the initial chat. She frequently followed up with us to ensure that we were all set for the trip. She also kept in contact during the trip to ensure that we were still good. I will definitely make use of her and Pentravel in the future for any international holiday recruitments.
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Pentravel's replyOfficial
29 Feb 2020, 09:10Hi Elizanne,
Thank you so much for taking the time to compliment Marisa Neethling on her exceptional customer service! Marisa is one of the newest team members at our Somerset West Branch and is already making her mark in the industry with her clients!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels and know that Marisa will continue to impress you with an outstanding customer experience and going the extra mile!
Kind Regards,
Desirai Kearney
Cape Regional Manager
Cape Regional Manager
Pentravel's reply29 Feb 2020, 09:10
Official
Hi Elizanne,
Thank you so much for taking the time to compliment Marisa Neethling on her exceptional customer service! Marisa is one of the newest team members at our Somerset West Branch and is already making her mark in the industry with her clients!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.
We look forward to assisting you with your future travels and know that Marisa will continue to impress you with an outstanding customer experience and going the extra mile!
Kind Regards,
Desirai Kearney
Cape Regional Manager
Cape Regional Manager