KS
Karin S

1 reviews | Active since Sept 2023

29 Sept 2023, 08:51

Good experience with Pentravel

Since the moment we stepped into Pentravel in George we felt right at home ad welcome. We just came from another travel company in the Mall and had a very unfriendly and unhelpful experience. It was a welcome change as we needed the positive- and helpfulness in our planning of our trip. Nicilla Esparon immediately made us feel welcomed and she was full of ideas and information that added to our excitement. Nicilla gave us feedback and compared different option. She worked with our ideas but added logical explanations and solutions on advised changes. We will use Nicilla again!

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Replies (1)
Pentravel
Pentravel's reply29 Sept 2023, 09:18
Official
Dear Karin Viljoen Swart

Thank you so much for taking the time to acknowledge the helpful and exceptional service received from Nicilla at our George branch.

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously.  It's always great to receive feedback to ensure we are doing just that.

Your feedback will be shared with all at Pentravel to ensure Nicilla receives the recognition she deserves.

The Pentravel Team