bS
belinda S
1 reviews | Active since Feb 2020
18 Feb 2020, 14:55
GINNY SWANSON - ROGER FEDERER CHARITY EVENT - CAPE TOWN
I would like to comment on the exceptional service, efficiency, enthusiasm and amazing organizational s****s that Ginny Swanson gave my family when we went to Cape Town for the Roger Federer Charity event held at Green Point Stadium on friday 7th Feb 2020.
From the flights to the Hospitality suite at Green Point Stadium to the water front visits and bus tours were all a delight and ran as smoothly as could be.
Thank you Virginie!!!!!!!!
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Pentravel's replyOfficial
18 Feb 2020, 21:13Hi Belinda,
Thank you for taking the time to compliment Ginny Swanson from our Pavilion Branch on her exceptional service.
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience.
I'm glad to hear you enjoyed the tennis and thrilled that Ginny was able to play a memorable part in your family holiday experience in Cape Town. I know you'll confidently refer any friends or family looking for a dedicated travel consultant to her, and that she will impress them just as she did you.
Kind Regards,
Loryn Holmes
KZN Regional Manager
KZN Regional Manager
Pentravel's reply18 Feb 2020, 21:13
Official
Hi Belinda,
Thank you for taking the time to compliment Ginny Swanson from our Pavilion Branch on her exceptional service.
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience.
I'm glad to hear you enjoyed the tennis and thrilled that Ginny was able to play a memorable part in your family holiday experience in Cape Town. I know you'll confidently refer any friends or family looking for a dedicated travel consultant to her, and that she will impress them just as she did you.
Kind Regards,
Loryn Holmes
KZN Regional Manager
KZN Regional Manager