LD
Lucy D
1 reviews | Active since Feb 2020
18 Feb 2020, 22:00
Ginny Swanson, Best Travel Agent that I have dealt with
Ginny Swanson! Absolutely Fabulous! The beautiful voice says it all. Ginny's prompt, efficient service is exactly what you need in the midst of a busy schedule. There are no delays in providing a quote and her travel packs are done to perfection. I do not have to stress about anything when the Directors are travelling, Ginny has it covered. Glad to have found someone like Ginny who is ever so helpful, friendly and yes lol I see her smile through the phone. Thank you Ginny for making my job simpler, you're simply the Best!
Helpful (0)
Replies (1)0
Replies (1)Pentravel's replyOfficial
19 Feb 2020, 13:06Hi Lucy,
Thank you for taking the time to compliment Ginny Swanson from our Pavilion Branch on her great customer service. With over 20 years experience in the travel industry, she really is a wealth of knowledge and a knack of creating travel stress free & easy!!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience.
We look forward to assisting you with your future bookings, and I know that Ginny will continue to impress you with her amazing service, as well as any referrals you send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager
KZN Regional Manager
Pentravel's reply19 Feb 2020, 13:06
Official
Hi Lucy,
Thank you for taking the time to compliment Ginny Swanson from our Pavilion Branch on her great customer service. With over 20 years experience in the travel industry, she really is a wealth of knowledge and a knack of creating travel stress free & easy!!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience.
We look forward to assisting you with your future bookings, and I know that Ginny will continue to impress you with her amazing service, as well as any referrals you send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager
KZN Regional Manager
