JH
Janus H

1 reviews | Active since Dec 2021

06 Oct 2025, 15:30

First class service

We recently returned from our trip to Thailand as organised by Rika-Amor Potgieter. It was extremely well organised and everything was thought of, ready and in place when we got there. She was very patient and helpful every time I had a query or wanted to make a change.

Even when we were already on holiday and I needed her help, she was quick and candid. Honestly, I would pay much more for the booking fee! I am now a loyal customer.

0
Replies (1)
Pentravel
Pentravel's reply06 Oct 2025, 17:12
Official
Dear J**** Haasbroek
Thank you so much for taking the time to acknowledge the great service received from Rika at our Bedford Branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously.  It's always great to receive feedback to ensure we are doing just that, and we look forward to assisting with many more future travel arrangements.

Your feedback will be shared with all at Pentravel to ensure that Rika receives the recognition she deserves.

Kind regards,
The Pentravel Team