RG
Riccardo G
1 reviews | Active since Feb 2015
10 Feb 2015, 09:58
Fantastic Customer Service
Nicole was amazing she really bent over backwards for us. I also change my mind 3 times on destination and Nicole was excellent.<br> <br> I highly recommend her and will defiantly be using her services again for our next trip<br>
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Replies (1)
Pentravel's replyOfficial
11 Feb 2015, 15:46Hello ricguerrera,
Good Afternoon Riccardo
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through our City Bowl Branch . Our mission is to make Pentravel a place where customers just love doing business.
Nicole has only been part of the Pentravel family for the past 5 months. During this short period she has become a true treasure to us by excelling at creating the best customer experience .
Thank you for taking the time to write this brilliant review . It's clients like you that share your experiences that will help build Nicole's business .
Your compliment will not go unnoticed and I will definitely share your comments with our entire network.
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Regional Sales Manager Cape Town
Good Afternoon Riccardo
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through our City Bowl Branch . Our mission is to make Pentravel a place where customers just love doing business.
Nicole has only been part of the Pentravel family for the past 5 months. During this short period she has become a true treasure to us by excelling at creating the best customer experience .
Thank you for taking the time to write this brilliant review . It's clients like you that share your experiences that will help build Nicole's business .
Your compliment will not go unnoticed and I will definitely share your comments with our entire network.
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Regional Sales Manager Cape Town
Pentravel's reply11 Feb 2015, 15:46
Official
Hello ricguerrera,
Good Afternoon Riccardo
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through our City Bowl Branch . Our mission is to make Pentravel a place where customers just love doing business.
Nicole has only been part of the Pentravel family for the past 5 months. During this short period she has become a true treasure to us by excelling at creating the best customer experience .
Thank you for taking the time to write this brilliant review . It's clients like you that share your experiences that will help build Nicole's business .
Your compliment will not go unnoticed and I will definitely share your comments with our entire network.
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Regional Sales Manager Cape Town
Good Afternoon Riccardo
We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through our City Bowl Branch . Our mission is to make Pentravel a place where customers just love doing business.
Nicole has only been part of the Pentravel family for the past 5 months. During this short period she has become a true treasure to us by excelling at creating the best customer experience .
Thank you for taking the time to write this brilliant review . It's clients like you that share your experiences that will help build Nicole's business .
Your compliment will not go unnoticed and I will definitely share your comments with our entire network.
We thank you for your business and look forward to building an even better client relationship with you going forward.
Kind Regards
Nicole Coetzer
Regional Sales Manager Cape Town