SH
Shaakir H

1 reviews | Active since Sept 2026

16 Sept 2026, 11:02

Exceptional service from Pentravel Clear Water Mall branch and Nabeelah Hendricks!

We recently booked our Zanzibar honeymoon trip through Pentravel Clear Water Mall branch with our travel agent, Nabeelah Hendricks, and we honestly couldn’t have asked for a better experience from start to finish.

The entire booking process was incredibly seamless, professional and stress-free. From the initial booking right through to our departure, everything was handled efficiently and with great care. The payment process was also secure and trustworthy, which gave us complete peace of mind throughout the process.

What really stood out to us was Nabeelah’s level of service and commitment. Whenever we had questions leading up to our departure, she was always available, helpful and ready to assist. Even while we were already in Zanzibar and had questions before our return, Nabeelah continued to assist us and made sure we had the support we needed. That level of service really made a difference and made us feel like we were in good hands throughout our entire honeymoon.

Our Zanzibar trip was absolutely amazing, and Pentravel played a big part in making the experience so smooth and enjoyable.

A huge thank you to Nabeelah Hendricks for going above and beyond and to Pentravel for the excellent service and value for money.

For our next destination, we will definitely be booking through Pentravel and Nabeelah again. We highly recommend her to anyone looking for great service, excellent holiday packages and value for money.

Thank you, Pentravel and Nabeelah, for making our Zanzibar holiday such a memorable experience! 🌴✈️☀️❤️

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Replies (1)
Pentravel
Pentravel's reply16 Sept 2026, 12:14
Official
Dear Shaakir Hassan

Thank you so much for taking the time to acknowledge the exceptional service received from Nabeelah at our Clearwater branch.

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously.  It's always great to receive feedback to ensure we are doing just that, and we look forward to assisting with many more future travel arrangements.

Your feedback will be shared with all at Pentravel to ensure that Nabeelah receives the recognition she deserves.

Kind regards,
The Pentravel Team