TM
Tshepo M

1 reviews | Active since Jan 2025

29 Jan 2025, 16:22

Exceptional Service – A Stress-Free Booking Experience!

I couldn’t be happier with the outstanding service provided by Preanca Naidoo! From start to finish, the entire booking process was seamless and hassle-free. This was our first time working with Pentravel, and Preanca made the experience effortless—guiding us every step of the way, securing the best deals, and doing it all with an incredibly positive and professional attitude, whether over email or on calls.

Customer service in South Africa often leaves much to be desired, but Preanca was a refreshing exception. Thank you for making this process so smooth and enjoyable. Pentravel, you have an absolute gem on your team—be sure to celebrate her excellence!

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Replies (1)
Pentravel
Pentravel's reply29 Jan 2025, 17:03
Official
Dear Tshepo

Thank you so much for taking the time to acknowledge the outstanding  service received from Preanca at our Hillcrest Branch.

Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously.  It's always great to receive feedback to ensure we are doing just that, and we look forward to assisting with many more future travel arrangements.

Your feedback will be shared with all at Pentravel to ensure that Preanca receives the recognition she deserves.

The Pentravel Team