GR
Gail R
1 reviews | Active since Oct 2015
06 Oct 2015, 16:09
Exceptional Service
When one receives bad service, one is quick to complain...that is NOT my experience at all.<br> <br> My sister and I were thinking of planning a holiday and she happened to be in Galleria Mall and popped into Pentravel to pick up some brochure's. She was assisted by two ladies, one being Tamaryn Van Wyk. Not only did the ladies convince my sister of our holiday destination, Tamaryn had a quote to us the next day.<br> We made a few changes along the way, yet every flight and accommodation was carefully planned and perfectly executed by Tamaryn.<br> I can highly recommend Tamaryn to assist you with your next holiday. <br> Her enthusiasm and efficiency is amazing.
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Pentravel's replyOfficial
09 Oct 2015, 08:18Hello gail.r,
Dear Gail,
Thank you so much for taking the time to acknowledge the great service received from Tamaryn van Wyk at our Galleria Branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
Tamaryn really does Deliver Sunshine at Pentravel, and I know she will continue to ensure that your experience is nothing ever short of WOW!!
We look forward to assisting you with your future travels!
Have a great day further!
Regards,
Loryn Holmes
KZN Regional Manager
Dear Gail,
Thank you so much for taking the time to acknowledge the great service received from Tamaryn van Wyk at our Galleria Branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
Tamaryn really does Deliver Sunshine at Pentravel, and I know she will continue to ensure that your experience is nothing ever short of WOW!!
We look forward to assisting you with your future travels!
Have a great day further!
Regards,
Loryn Holmes
KZN Regional Manager
Pentravel's reply09 Oct 2015, 08:18
Official
Hello gail.r,
Dear Gail,
Thank you so much for taking the time to acknowledge the great service received from Tamaryn van Wyk at our Galleria Branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
Tamaryn really does Deliver Sunshine at Pentravel, and I know she will continue to ensure that your experience is nothing ever short of WOW!!
We look forward to assisting you with your future travels!
Have a great day further!
Regards,
Loryn Holmes
KZN Regional Manager
Dear Gail,
Thank you so much for taking the time to acknowledge the great service received from Tamaryn van Wyk at our Galleria Branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
Tamaryn really does Deliver Sunshine at Pentravel, and I know she will continue to ensure that your experience is nothing ever short of WOW!!
We look forward to assisting you with your future travels!
Have a great day further!
Regards,
Loryn Holmes
KZN Regional Manager