WR
Wendy R
1 reviews | Active since Jul 2019
10 Jan 2020, 12:52
Excellent Service Received from Julie at Pentravel East Rand Mall
I would like to thank Julie ***** for all her advice and assistance with our recent cruise on Costa Mediterranea. Julie was always extremely professional and friendly and her replies to our emails were always prompt and informative. Julie also took her own initiative in assisting us with queries and we were always extremely impressed with her customer service. I will definitely contact Julie for all further travel requirements and would highly recommend her to family and friends for their travel requirements. Many thanks Julie!!
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Pentravel's replyOfficial
10 Jan 2020, 20:03Hi Wendy,
Thank you so much for taking the time to compliment Juliet ***** on her excellent customer service. Juliet is not only an exceptional consultant, but is also a highly respected and valued member of the Pentravel Management Team.
Pentravel is a business that prides itself on great service delivery! We take our pledge of ‘where customers love doing business’ very seriously, and absolutely love when our consultants go the extra mile to WOW our customers! We will be sure to share your compliment not only with Juliet, but with all at Pentravel.
We look forward to assisting you with your future travels, and I know that Juliet will continue to WOW you and anyone you refer to her, with an outstanding customer experience!
Kind Regards,
Monique Hartslief
Monique Hartslief
Gauteng Regional Manager
Pentravel's reply10 Jan 2020, 20:03
Official
Hi Wendy,
Thank you so much for taking the time to compliment Juliet ***** on her excellent customer service. Juliet is not only an exceptional consultant, but is also a highly respected and valued member of the Pentravel Management Team.
Pentravel is a business that prides itself on great service delivery! We take our pledge of ‘where customers love doing business’ very seriously, and absolutely love when our consultants go the extra mile to WOW our customers! We will be sure to share your compliment not only with Juliet, but with all at Pentravel.
We look forward to assisting you with your future travels, and I know that Juliet will continue to WOW you and anyone you refer to her, with an outstanding customer experience!
Kind Regards,
Monique Hartslief
Monique Hartslief
Gauteng Regional Manager