Excellent service by Celeste from the Pentravel Pavilion branch

Item: Pentravel
Rating: 5
Author: Santhuri P

I had requested quotes from Celeste from the Pavilion branch. She not only provided the best rate, she was really efficient and prompt, would email or call me to ensure I had received the quote, was happy and was satisfied with all requirements of the hotel and flights. Excellent service. Would definitely recommend her to others

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Replies (1)

Pentravel's replyOfficial

18 Feb 2020, 12:42

Hi Santhuri,

Thank you so much for taking the time to recognise and compliment Celeste Patel from our Pavilion Branch, on her outstanding customer service!

Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience, and will be sure to share your compliment with all at Pentravel.

We look forward to assisting you with your future travels, and I know Celeste will continue to impress you with an outstanding customer experience and WOW any referrals you send her way!

Kind Regards,

Loryn Holmes
KZN Regional Manager

Pentravel's reply18 Feb 2020, 12:42

Official

Hi Santhuri,

Thank you so much for taking the time to recognise and compliment Celeste Patel from our Pavilion Branch, on her outstanding customer service!

We look forward to assisting you with your future travels, and I know Celeste will continue to impress you with an outstanding customer experience and WOW any referrals you send her way!

Kind Regards,

Loryn Holmes
KZN Regional Manager