OL
Onica L
1 reviews | Active since Feb 2020
04 Feb 2020, 21:18
Excellent service by Ansone Conradie
<div>Ansone Conradie was excellent, kind, prompt, efficient and over above professional. I would like to thqnk Ansone Conradie from Woodlands for everything she has done to ensure a fantastic trip. Kind regards, Onica</div>
Helpful (0)
Replies (2)0
Replies (2)OL
Onica L's updateReviewer Update
04 Feb 2020, 21:23Correction on my side, I selected the wrong rating. I had excellent service rather than a complaint. How do I correct this?
OL
Onica L's update04 Feb 2020, 21:23
Reviewer Update
Correction on my side, I selected the wrong rating. I had excellent service rather than a complaint. How do I correct this?
Pentravel's replyOfficial
05 Feb 2020, 06:04Hi Onico, Thank you so much for taking the time to compliment Ansone, on her great customer service. I see you've rated her a 1 star, but based on your comments, I gather that was an error and she's rather a 5 Star :-) Pentravel is a business that prides itself on great service delivery! We take our pledge of ‘where customers love doing business’ very seriously, and absolutely love when our consultants go the extra mile to WOW our customers! We look forward to assisting you with your future travels, and I know that Ansone will continue to WOW you with an outstanding customer experience and going the extra mile for any referrals you send her way! Kind Regards,
Monique HartsliefGauteng Regional Manager
Monique HartsliefGauteng Regional Manager
Pentravel's reply05 Feb 2020, 06:04
Official
Hi Onico, Thank you so much for taking the time to compliment Ansone, on her great customer service. I see you've rated her a 1 star, but based on your comments, I gather that was an error and she's rather a 5 Star :-) Pentravel is a business that prides itself on great service delivery! We take our pledge of ‘where customers love doing business’ very seriously, and absolutely love when our consultants go the extra mile to WOW our customers! We look forward to assisting you with your future travels, and I know that Ansone will continue to WOW you with an outstanding customer experience and going the extra mile for any referrals you send her way! Kind Regards,
Monique HartsliefGauteng Regional Manager
Monique HartsliefGauteng Regional Manager