DS
Deidre S
1 reviews | Active since Feb 2020
18 Feb 2020, 22:49
Excellent Service
Excellent assistance and service from consultant Alexa Ninow, from the word go she did all my arrangements, called daily, sometimes thrice a day, emailed daily, to update me on my travel arrangements and the progress there-of. Timeous and efficient service along with a friendliness and a huge sense of caring. All my arrangements done and dusted in 2 weeks, plus all the extra info she got for me, far and beyond. Thank you Alexa (Pentravel)
From: Deidre Solomon
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Pentravel's replyOfficial
19 Feb 2020, 01:09Hi Deidre,
Thank you for taking the time to compliment Alexa Ninow on her excellent customer service! Alexa is the newest recruit at Pentravel Pavilion and is already on her way to proving she will be a Top Consultant one day!!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience.
We look forward to assisting you with your travels, and I know Alexa will continue to impress you with an outstanding customer experience and WOW any referrals you send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager
Pentravel's reply19 Feb 2020, 01:09
Official
Hi Deidre,
Thank you for taking the time to compliment Alexa Ninow on her excellent customer service! Alexa is the newest recruit at Pentravel Pavilion and is already on her way to proving she will be a Top Consultant one day!!
Pentravel is a business that prides itself on great service delivery and take our pledge of ‘where customers love doing business’ very seriously. We greatly value your feedback as it allows us to ensure that we are upholding the desired customer experience.
We look forward to assisting you with your travels, and I know Alexa will continue to impress you with an outstanding customer experience and WOW any referrals you send her way!
Kind Regards,
Loryn Holmes
KZN Regional Manager