NG
Nicole G
1 reviews | Active since Nov 2013
24 Aug 2026, 08:23
Excellent Service
Can't say enough good things about Rebecca Jones at Pentravel! We're planning a family trip/honeymoon to Thailand and she's honestly made the whole process so easy. She actually listens to what you want (not just pushing whatever's easiest for her), sorted out all our flights and accommodation, and has been so patient answering our million questions along the way.
It's the kind of personal service you don't get much anymore. If you're looking for someone who'll genuinely go the extra mile for you, ask for Rebecca. Can't recommend her enough!
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Pentravel's replyOfficial
24 Aug 2026, 09:51Dear Nicole Gain
Thank you so much for taking the time to acknowledge the excellent service received from Rebecca at our Bedford branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that, and we look forward to assisting with many more future travel arrangements.
Your feedback will be shared with all at Pentravel to ensure that Rebecca receives the recognition she deserves.
Kind regards,
The Pentravel Team
Your feedback will be shared with all at Pentravel to ensure that Rebecca receives the recognition she deserves.
Kind regards,
The Pentravel Team
Pentravel's reply24 Aug 2026, 09:51
Official
Dear Nicole Gain
Thank you so much for taking the time to acknowledge the excellent service received from Rebecca at our Bedford branch.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that, and we look forward to assisting with many more future travel arrangements.
Your feedback will be shared with all at Pentravel to ensure that Rebecca receives the recognition she deserves.
Kind regards,
The Pentravel Team
Your feedback will be shared with all at Pentravel to ensure that Rebecca receives the recognition she deserves.
Kind regards,
The Pentravel Team