EL
Edwin L

1 reviews | Active since Jan 2015

28 Jan 2015, 12:10

Excellent Service

Besides going the extra mile Bianca showed true professionalism in dealing with my challenge, a great attitude, very efficient and nothing was too much effort. What also impressed me was the team effort at the branch, at times Bianca was either dealing with another customer or at a meeting yet her fellow team members were more than happy to assist, most impressive :-)

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Replies (1)
Pentravel
Pentravel's reply04 Feb 2015, 12:10
Official
Hello edwinanguslouw,

Dear Edwin

Thank you so much for your kind words.

We always value feedback from clients and I am extremely pleased to see you had a good experience booking your holiday through our Tygervalley Branch . Our mission is to make Pentravel a place where customers just love doing business.

Bianca is our Top Manager and taking care of her clients is something that she excels at . Her years of experience and personal touch with all bookings is the reason for her success .

Your compliment will not go unnoticed and I will definitely share your comments with our entire network

We thank you for your business and look forward to building an even better client relationship with you going forward.

Kind Regards

Nicole Coetzer
Regional Sales Manager Cape Town