NG
Nisha G
1 reviews | Active since Feb 2020
18 Feb 2020, 18:25
Excellent service
I have been dealing with Pria Govender from Pentravel in Pavilion for almost 10 years nows. She always plans the most spectacular holidays especially for us as a family. Pria always has a smile on her face and treats you with respect and patience. For me the after sales/service is the most important especially when you are stuck in a situation out of your control she goes out of her way to ensure that my holiday is not ruined even if it means her working at midnight. She now knows exactly what i am accustomed to and is very quick to point out how she can can achieve my dream vacation.
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Pentravel's replyOfficial
18 Feb 2020, 22:07Hi Nisha,
Thank you so much for taking the time to acknowledge the great service received from Pria Govender, and for your loyal support over the past 10 years! Pria is not only a consultant who goes the extra mile, but is also a highly valued and respected member of the Management Team!
Thank you so much for taking the time to acknowledge the great service received from Pria Govender, and for your loyal support over the past 10 years! Pria is not only a consultant who goes the extra mile, but is also a highly valued and respected member of the Management Team!
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We look forward to assisting you with many more bookings to come, and ask that in the meantime, if you have any family or friends looking for a dedicated travel agent, that you please do refer them to Pria - I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
Kind Regards,
Loryn Holmes
KZN Regional Manager
Loryn Holmes
KZN Regional Manager
Pentravel's reply18 Feb 2020, 22:07
Official
Hi Nisha,
Thank you so much for taking the time to acknowledge the great service received from Pria Govender, and for your loyal support over the past 10 years! Pria is not only a consultant who goes the extra mile, but is also a highly valued and respected member of the Management Team!
Thank you so much for taking the time to acknowledge the great service received from Pria Govender, and for your loyal support over the past 10 years! Pria is not only a consultant who goes the extra mile, but is also a highly valued and respected member of the Management Team!
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We look forward to assisting you with many more bookings to come, and ask that in the meantime, if you have any family or friends looking for a dedicated travel agent, that you please do refer them to Pria - I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
Kind Regards,
Loryn Holmes
KZN Regional Manager
Loryn Holmes
KZN Regional Manager