BM
Basil M
1 reviews | Active since May 2019
28 May 2019, 03:49
Excellent service!
I would just like to commend Renata Mathysen from Pentravel Canal Walk on her consistent excellent service! I have used her for my travels since 2015 and she has always gone way above and beyond to get me the best price, is always available, and provides a tailored service that’s flexible as my travel needs change.
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Pentravel's replyOfficial
28 May 2019, 06:11Dear Basil,
WOW!! Thank you so much for taking the time to acknowledge the great service received from Renata Matthysen.
Renata is not only a consultant who delivers exceptional customer service,, but is also a valued member of the Management Team!
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We look forward to assisting you with your future travels! In the meantime, if you have any family or friends looking for a dedicated travel agent, please do refer them to Renata --- I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
Kind Regards,
Desirai Kearney
Cape Regional Manager
WOW!! Thank you so much for taking the time to acknowledge the great service received from Renata Matthysen.
Renata is not only a consultant who delivers exceptional customer service,, but is also a valued member of the Management Team!
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We look forward to assisting you with your future travels! In the meantime, if you have any family or friends looking for a dedicated travel agent, please do refer them to Renata --- I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
Kind Regards,
Desirai Kearney
Cape Regional Manager
Pentravel's reply28 May 2019, 06:11
Official
Dear Basil,
WOW!! Thank you so much for taking the time to acknowledge the great service received from Renata Matthysen.
Renata is not only a consultant who delivers exceptional customer service,, but is also a valued member of the Management Team!
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We look forward to assisting you with your future travels! In the meantime, if you have any family or friends looking for a dedicated travel agent, please do refer them to Renata --- I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
Kind Regards,
Desirai Kearney
Cape Regional Manager
WOW!! Thank you so much for taking the time to acknowledge the great service received from Renata Matthysen.
Renata is not only a consultant who delivers exceptional customer service,, but is also a valued member of the Management Team!
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We look forward to assisting you with your future travels! In the meantime, if you have any family or friends looking for a dedicated travel agent, please do refer them to Renata --- I know she will continue to deliver GREAT customer service and WOW them, just as she did you!!
Kind Regards,
Desirai Kearney
Cape Regional Manager