PD
Penelope D
1 reviews | Active since Dec 2017
26 Feb 2019, 15:41
Excellent service
I have an agent by the name of Lindsay in the Cavendish branch that I work with religiously. She’s easy to work with, responds accordingly and is extremely efficient. I’d recommend her to anyone. We’re yet to be disappointed by the Pentravel family! Fabulous bespoke packages
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Pentravel's replyOfficial
26 Feb 2019, 16:18Dear Penelope,
Wow!!! Thank you so much for taking the time to compliment Lindsay de Swardt from our Cavendish Branch on her great customer service.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We look forward to assisting you with your next booking, and in the meantime if you have any family or friends looking for a dedicated travel agent, please do refer them to Lindsay, I know she will greatly appreciate it and WOW them with outstanding service as she did you.
Kind Regards,
Desirai Kearney
Cape Regional Manager
Wow!!! Thank you so much for taking the time to compliment Lindsay de Swardt from our Cavendish Branch on her great customer service.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We look forward to assisting you with your next booking, and in the meantime if you have any family or friends looking for a dedicated travel agent, please do refer them to Lindsay, I know she will greatly appreciate it and WOW them with outstanding service as she did you.
Kind Regards,
Desirai Kearney
Cape Regional Manager
Pentravel's reply26 Feb 2019, 16:18
Official
Dear Penelope,
Wow!!! Thank you so much for taking the time to compliment Lindsay de Swardt from our Cavendish Branch on her great customer service.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We look forward to assisting you with your next booking, and in the meantime if you have any family or friends looking for a dedicated travel agent, please do refer them to Lindsay, I know she will greatly appreciate it and WOW them with outstanding service as she did you.
Kind Regards,
Desirai Kearney
Cape Regional Manager
Wow!!! Thank you so much for taking the time to compliment Lindsay de Swardt from our Cavendish Branch on her great customer service.
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that!
We look forward to assisting you with your next booking, and in the meantime if you have any family or friends looking for a dedicated travel agent, please do refer them to Lindsay, I know she will greatly appreciate it and WOW them with outstanding service as she did you.
Kind Regards,
Desirai Kearney
Cape Regional Manager