1 reviews | Active since May 2015
Excellant Travel a
Our neighbors and we decided to experience cruising for the first time and we went to Pentravel in Cresta to make a booking. Everybody at this branch is very friendly and professional and they make you feel very welcome. We would have like to give a 5 star, but the only complaint we have is that this cruise we went on was the RSG Oppiwater Kunste Fees and as first timers we didn’t know anything about booking tickets for all the different shows. We were very lucky to have made friends with one of the producers of the shows and she gave us complimentary tickets. We feel that the staff at Pentravel must inform you of all these extra expenses and not only the drink vouchers that we included in our ticket. Please when you hear it’s a first time cruise, please, please inform the people of all the extra expenses for the shows etc. and even the photo’s that are very expensive. I think more people will budget better to include all these extras and we’ve spoken to people on board that said they would have love to buy their photo’s but it’s just too expensive and their travel agents also didn’t tell them about all these extras. Other than that Pentravel is an excellent choice as travel agent and we will surely use you again, because we can’t wait to go on the new Musica.
Dear Catharina,
Thank you so much for taking the time to acknowledge the great service received from the Pentravel Cresta Team. I see you booked with Letitia Fourie. Letitia is one of our Top Consultants and is a highly valued and respected member of the Pentravel Team!
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that! Thank you for your feedback, we will definitely raise this with our consultants, so as to ensure that our client's experience is not just good but GREAT!
We look forward to assisting you with your future travels and I have no doubt that Letitia and the Pentravel Cresta team will continue to create a WOW experience!
Kind Regards,
Jolene Campbell, Gauteng Regional Manager
Dear Catharina,
Thank you so much for taking the time to acknowledge the great service received from the Pentravel Cresta Team. I see you booked with Letitia Fourie. Letitia is one of our Top Consultants and is a highly valued and respected member of the Pentravel Team!
Pentravel is a business that prides itself in great service delivery and takes our pledge of 'where customers love doing business' very seriously. It's always great to receive feedback to ensure we are doing just that! Thank you for your feedback, we will definitely raise this with our consultants, so as to ensure that our client's experience is not just good but GREAT!
We look forward to assisting you with your future travels and I have no doubt that Letitia and the Pentravel Cresta team will continue to create a WOW experience!
Kind Regards,
Jolene Campbell, Gauteng Regional Manager
